Privacy Policy

Information We Collect

Information You Provide: When you contact us through our website, subscribe to communications, or submit forms, we may collect your name, email address, and any information you include in your message. We collect this information only when you voluntarily provide it.

Information Collected Automatically: When you visit our website, we automatically collect certain technical information, including your IP address, browser type and version, operating system, referring website, pages viewed, time spent on pages, and date and time of your visit. This information is collected through cookies, web beacons, and similar technologies.

How We Use Your Information

We use the information we collect to: operate and maintain our website; respond to your inquiries and provide customer support; analyze website traffic and usage patterns to improve our content and user experience; send communications you have opted into; comply with legal obligations; and detect and prevent fraud or abuse.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site performance. Cookies are small data files stored on your device that help us remember preferences and understand how visitors interact with our website.

We use the following types of cookies: Essential cookies required for basic website functionality; Analytics cookies (such as Google Analytics) to understand visitor behavior and improve our content; and Affiliate cookies used by our affiliate partners (including Amazon Associates) to track referrals and attribute qualifying purchases.

You can control cookie preferences through your browser settings. Disabling cookies may affect certain website features and functionality.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with: Service providers who help us operate our website (hosting, analytics, email services) and who are contractually required to protect your information; Affiliate partners such as Amazon Associates, as necessary for tracking referral commissions; and Legal authorities when required by law, court order, or to protect the rights, safety, or property of our users or the public.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. We encourage you to take steps to protect your own personal information when using the internet.

Your Rights

General Rights: Depending on your location, you may have the right to access, correct, delete, or port your personal data, as well as the right to object to or restrict processing of your data. To exercise these rights, please contact us using the information below.

California Residents (CCPA/CPRA): Under the California Consumer Privacy Act and California Privacy Rights Act, California residents have the right to know what personal information we collect, request deletion of personal information, opt out of the sale or sharing of personal information, and not be discriminated against for exercising privacy rights. We do not sell personal information as defined by the CCPA/CPRA.

European Visitors (GDPR): If you are located in the European Economic Area, you have rights under the General Data Protection Regulation including access, rectification, erasure, restriction, data portability, and objection. Our legal basis for processing personal data is legitimate interest in operating and improving our website, and consent where applicable.

Other U.S. State Privacy Laws: Residents of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and other states with comprehensive privacy legislation may have additional rights. We honor all applicable state privacy laws and respond to verified requests within the timeframes required by law.

Children’s Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us immediately.

Third-Party Links

Our website contains links to third-party websites, including Amazon.com. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any personal information.

Do Not Track Signals

Some web browsers transmit “Do Not Track” (DNT) signals. Currently, there is no universally accepted standard for how websites should respond to DNT signals. At this time, our website does not respond to DNT signals, but we respect your choice to use browser-level privacy controls.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates become effective immediately upon posting. We encourage you to review this page regularly. The “Last Updated” date at the top indicates the most recent revision.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

SmartCore Flooring
3461 Commerce Park Drive, Suite 310
Charlotte, NC 28269
United States
Email: hello@thesmartcorefloor.com